Dear Ravalli County Bank Bill Pay Customers,
In response to regulatory requirements, Ravalli County Bank is implementing new security enhancements that will change how you login to Bill Pay. Our upgraded security service will continue to allow you anytime access to your financial information and will better protect your money.
Streamlined Login Process
After the upgrade, you may notice the picture & phrase that previously appeared when you logged in have been removed. In addition, you are no longer required to formally register your computer; the new system has technology to recognize if your computer has been used before to access the system. We are implementing a more secure and behind the scene process to validate your device (PC, laptop, tablet, mobile phone), username and password.
As always, Ravalli County Bank recommends that you only access online banking services from a private, protected device. Ensure that your device is running up to date anti-malware programs. Inadequately protected devices open the door to intrusions and financial loss.
Enhanced Security Settings
Periodically, when you login in, you will experience a new layer of security. Instead of asking challenge questions, you will be asked to validate your identity by entering a one-time security code during a phone call from our Bill Pay provider placed to the phone number you have provided on your Bill Pay site. If you have not provided a phone number please contact Ravalli County Bank at 406-363-1222 during regular business hours. This enhanced security feature helps safeguard your information.
If you have additional questions or concerns, please feel free to contact a member of our support team at 406-363-1222